Building Better Services, Delivering Brighter Futures
Everything we do is focused on helping you improve performance, deliver better outcomes, and make a lasting difference for the communities you serve.
About iLumen8
Turning Data into Clear, Actionable Insight
iLumen8 is a data and insight platform designed specifically for housing providers. It brings together data from across your organisation, giving you a clear, real-time view of performance so you can make better decisions, faster.
Built by Lumensol, iLumen8 combines deep sector expertise with practical technology—helping local authorities and housing associations take control of their services and deliver better outcomes.
iLumen8 wasn’t created in isolation. Working jointly with client side operators, It was developed by a team with hands-on experience in housing operations, asset management, and repairs services.
That means it reflects the realities you deal with every day:
Complex, fragmented systems and disconnected data
Pressure to improve performance and compliance
The need for clear, reliable reporting across teams
Rather than replacing your existing systems, iLumen8 integrates with them—bringing everything together into a single, trusted view.
As your organisation evolves, so does iLumen8. Because it’s developed and supported by Lumensol, the platform evolves in line with sector changes and emerging priorities.
“It was an exceptionally simple implementation, led by the Lumensol team, and they have continued to develop the product as we needed quickly because they have the capacity without the competing demands often found in internal teams”.
Garry Knights
Director of Strategic Asset Management - Flagship Group
Built by Lumensol
Our Vision
A housing sector where every organisation has complete clarity, control, and confidence in its data.
We believe better decisions start with better visibility. Our vision is to make complex data simple, accessible, and actionable—so organisations can focus on delivering high-quality services to their communities.
Our Mission
To turn complex housing data into clear insight that drives better performance and outcomes.
We work alongside housing providers to:
Bring disconnected data together
Provide real-time, reliable visibility
Enable faster, more confident decision-making
Our Impact
iLumen8 is already helping organisations across housing and local government to:
Improve service performance and operational control
Identify and resolve issues earlier
Strengthen compliance and reporting
Deliver better outcomes for residents
From stabilising services under pressure to driving long-term improvement, iLumen8 is built to deliver measurable, real-world impact.
Our Team
iLumen8 is developed by Lumensol - a team of experienced housing professionals, analysts, and consultants.
Our people have worked directly in:
Housing operations
Asset management
Repairs and maintenance services
Finance and performance management
This real-world experience shapes everything we build—ensuring the platform reflects the challenges and priorities of the sector.
Leadership
Our leadership team brings together deep expertise in housing, consultancy, and data-driven transformation.
They are focused on:
Delivering practical, outcome-led solutions
Working in partnership with clients
Continuously improving the platform based on real-world use
This real-world experience shapes everything we build—ensuring the platform reflects the challenges and priorities of the sector.
Mat Bishop
Chief Executive Officer
David Siddals
Executive Chair
Vicky Fordham-Lewis
Chief Operating Officer
Arran Collins
Chief Finance Officer
Kelly Kerr
Director of Procurement Services
Martin Baker
Director of Operations
Michael Durrant
Director of Asset Management Services
Ben Podmore
Director of In-House Services (DLO)
Matt Farrar
Chief Information Officer
Natalie Tuer
Director of Technology
