Better Insight for Better

Housing Services

iLumen8 brings together data across your services, giving housing associations and local authorities the clarity and control to improve performance and outcomes.

Live operational dashboardsCustomisable reporting viewsCross-service data visibilityDrill-down analyticsKPI monitoringService performance insightsRoot cause analysisLive operational dashboardsCustomisable reporting viewsCross-service data visibilityDrill-down analyticsKPI monitoringService performance insightsRoot cause analysis
Benchmarking toolsAI-powered insightsPredictive analyticsForecasting toolsScenario modellingIntelligent simulationsEarly warning alertsBenchmarking toolsAI-powered insightsPredictive analyticsForecasting toolsScenario modellingIntelligent simulationsEarly warning alerts

Key Features

How iLumen8 can transform your asset and housing management operation

Data Visibility & Reporting

iLumen8 integrates seamlessly with your organisation's workflows, consolidating data from all sources into a single, accessible platform instantly generate the reports you need to deliver efficient, customer-focused services.

Data Visibility & Reporting

Interactive and Customisable Dashboards

Gain a comprehensive overview of your operations or explore detailed insights with ease. iLumen8 offers a suite of ready-to-use reports for rapid onboarding and provides a bespoke service to meet your specific reporting needs.

Interactive and Customisable Dashboards

Service Modules

Automate performance tracking across key service areas, including repairs, voids, compliance, financial/commercial, and more. Get access to cross-department reporting insights with ease and simplicity.

Service Modules

Predictive Analytics

iLumen8's AI-powered predictive analytics drives a smarter, more proactive repairs service. Detect emerging trends early, anticipate performance shifts, and plan with confidence using advanced scenario modelling and intelligent simulations.

Predictive Analytics

What is iLumen8?

Watch a quick video overview of the iLumen8 platform

Pricing & Fees

iLumen8 pricing is structured around two core elements: Implementation Fees and Annual Licence Fees.

Both are scaled based on the size of your organisation’s property portfolio, ensuring the platform is aligned to the scale and complexity of your operations.

Implementation Fees

A one-off fee covering the setup, configuration, and onboarding of the iLumen8 platform.

What’s Included

  • Discovery workshops to understand your services, processes, and systems

  • Data ingestion, cleansing, and mapping

  • Dashboard configuration and insight enablement

  • User Acceptance Testing

  • User training and onboarding

  • 6 weeks of post go-live hypercare support


Implementation fees vary depending on the size and complexity of your organisation and data environment.

Annual Licence Fees

An ongoing annual fee charged per dashboard module, scaled to your organisation’s property portfolio size.

What’s Included

  • Secure platform and infrastructure hosting

  • Ongoing platform maintenance and support

  • Access to new features and roadmap enhancements

  • Customer Success support

  • Helpdesk assistance


Licence fees are designed to scale with your organisation and platform usage.


Organisation Size Bands

Pricing is based on the number of properties managed by your organisation.

Small

<7500

Medium

7500-15000

Large

15000-30000

Enterprise

30000-60000

Platinum Enterprise

60000+


Tailored Pricing

Every organisation is different. Final pricing will depend on:

  • Portfolio size

  • Number of dashboards required

  • Complexity of integrations and data sources

  • Scope of implementation services


For a tailored quote and implementation plan, contact the iLumen8 team.

Frequently asked questions

Clear answers to common questions about the platform

What is iLumen8?

Who is iLumen8 for?

What problems does iLumen8 solve?

What kind of insights can iLumen8 provide?

Can iLumen8 integrate with existing systems?

How long does integration take?

Do we need to change our current systems?

How is data kept accurate and up to date?

Customer Stories

Working in partnership to deliver measurable change

Card: Flagship Group

Flagship Group

Flagship engaged Lumensol in May 2024 to provide support on recovering, stabilising, and improving their repairs and voids services. Having recently removed the senior leadership team in the service, part of the commission was to provide senior-level staff working within the service.
Card: MOAT

MOAT

MOAT engaged iLumen8 to help strengthen the visibility and performance of their repairs operation. The partnership is focused on building a clearer understanding of service costs, enhancing system utilisation to support excellent customer service, and delivering improved reporting to increase productivity and operational insight.

Customer Story coming soon

Card: Richmond Housing  Partnership

Richmond Housing Partnership

RHP engaged iLumen8 to support the transition of their service delivery teams. Through the introduction of new system integrations and new scaling teams, iLumen8 provided continuous operational visibility, ensuring service standards for tenants were maintained. This approach also enabled more effective service management through real-time insights.

Customer Story coming soon

Frameworks

We are appointed across multiple sector frameworks, providing compliant routes to market via direct award and mini-competition, with a focus on consultancy, innovation, and asset management services

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Request a Demo

Fill in the form, and we will be in touch to give you the opportunity to explore iLumen8.

Talk to an Expert

Connect with Natalie Tuer - our Director of Technology - to learn more about the Lumensol Data Intelligence Service offering and discuss how we can help.

Natalie Tuer Profile
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Lumensol Ltd Priory Street Newport Pagnell Buckinghamshire MK16 9BL